Returns & Exchanges

At Birdie 2.0, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in original condition. If your order isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Pack and Ship

  Securely place the items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.